Have the files named, ordered, and open before you start the form. Do not rummage a Downloads folder while the form is live.
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01 — Registry extract
BC Registry, Ontario Business Registry (ServiceOntario), Quebec REQ, or the equivalent in your province or territory. Operating name matches the listing.
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02 — Workplace coverage
WorkSafeBC, WSIB, CNESST, or the WCB for your province.
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03 — Trade authority
Technical Safety BC / trade ticket, Skilled Trades Ontario / Certificate of Qualification, RBQ or CCQ — where the trade needs it.
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04 — Municipal or regional licence
The licence Google can match to the listing. A PO Box licence does not match a house pin.
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05 — CRA business number
The BN in the operating name.
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06 — Utility in the operating name
Hydro, Hydro-Québec, or the local utility. Not a generic residential-name bill as the first file.
COMMUNITY COMMUNITY (Sterling Sky process writeup): after you open the evidence form, attach files within about 60 minutes or they may not stick. We have not confirmed that timing on support.google.com, so we do not call it Google’s rule. We name and order Packet files so you can use a short window. Official Google Help covers do not submit multiple appeals for the same issue before a decision (https://support.google.com/business/answer/13597551). Some statuses read Can’t be appealed.
Official Google Help you may cite — not the 60-minute claim:
- Do not submit multiple appeals for the same issue before a decision
- Some profiles show a status of “Can’t be appealed.” That is Google’s status language, not a Back on Maps slogan.
Want a diagnosis?
Tell us what happened. If it is a fit, you get a payment link for the Packet (CA$129) or Done-for-you (CA$497). GST extra. If it is not, you owe nothing.
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