Google Business Profile reinstatement · Canada

Your Google listing is gone. We’ll build the appeal Canada-trained reviewers actually accept.

Canadian trades and clinics — especially home-based service-area businesses. Canada-wide paper trail, not BC-only: Ontario Business Registry, BC registry, Quebec REQ; WSIB or WorkSafe; trade ticket / Skilled Trades Ontario / TSBC; municipal licence; CRA BN; Hydro. You file. Google decides.

  • Diagnose first. Pay only if we take the file.
  • Prices in CAD. GST extra.
  • Not affiliated with Google. No guarantee.
A Canadian tradesperson at a work van, checking a phone on a quiet street.

You keep the account

You keep the Google account. We never take manager.

No manager invite. Done-for-you is a live call while you submit. Card details come later because the login stays yours.

No manager invite

We never ask you to add us as manager. Done-for-you is a live call while you submit in Google’s form.

We never say delete and rebuild

A second listing is not a workaround. We never tell you to wipe the profile and start again.

Do not share the password

Do not share your Google password with anyone, including us.

We are not Google

Product Expert is a volunteer community badge, not a Google employee. We do not sell that badge. What is a Product Expert?

Google does not charge to appeal

The official appeal is free. You pay us for the packet, not Google.

Partner is not a back door

Google Partner is an Ads program, not a GBP reinstatement queue. It is not a back door. We do not have one. We are not a Google Partner and we do not sell Partner-channel escalation.

You file. We stay off the account.

Packet and Done-for-you both leave you on the login. That is the product, not a slogan.

Community (BBB) Why there is no card on this form, and why you keep the login: home-based owners get burned by vendors who take the login, move the Maps pin onto the house, then bill as “your Google account rep.” That is a public complaint pattern, not a Google Help page, and not a Back on Maps customer story.

The problem

The listing vanished. The next appeal is the one that matters.

U.S. templates ask for a utility bill and a storefront photo. Canadian home-based operators have a different paper trail — and a sloppy second appeal can close the door.

Business licences, a WorkSafe card, a hydro bill, and a map on a kitchen table.

Wrong evidence

Generic kits skip the paper trail Canadian reviewers look for. Ontario Business Registry, WSIB, Skilled Trades Ontario; BC registry, WorkSafeBC, Technical Safety BC; Quebec REQ, CNESST, RBQ; plus municipal licence and CRA BN.

Burned appeals

Each filing is a chance. Dumping a messy folder, or arguing with Google in the form, wastes the review you still have.

Rank is not the listing

If the profile comes back, it is not a return to your old map rank. Anyone who sells that is selling hope.

How it works

Three steps. Card details come later.

  1. Tell us what happened

    Name, listing, province, storefront or service-area, how many appeals you have already filed. No card on this page.

  2. We review within 24 hours

    If it is a fit, you get a payment link for the Packet or Done-for-you. If it is not, we say so and you owe nothing.

  3. You file the appeal

    We build the packet. You submit it in Google’s form — alone, or with us on a call. Packet files are named and ordered for a short attach window. The 60-minute timing is COMMUNITY (Sterling Sky process writeup). We have not confirmed that minute count on support.google.com. Official Google Help: do not stack appeals for the same issue before a decision. The decision is Google’s.

The offers

Packet first. We take the file before any card.

No checkout here. After a fit review you get a payment link. Prices in Canadian dollars. GST extra.

We sit with you

Done-for-you

CA$497

Diagnosis, a NAP cleanup list, the full packet, and a live session while you file. One Done-for-you file per week. Packet is the default until we have five paid Packets.

  • What is wrong with the listing and the citations
  • Name / address / phone cleanup list
  • Full evidence packet plus the draft
  • We stay on the call while you submit — no manager invite
Ask for Done-for-you

GST is added on the payment link. We do not take a card until we have accepted the file.

Fit

Who we take, and who we will not.

We take

Canadian trades and clinics. Home-based service-area businesses are the core — plumbers, electricians, HVAC, mobile mechanics, physio and dental clinics with a real licence trail.

Useful proof, when you have it:

  • Ontario Business Registry extract (ServiceOntario)
  • Skilled Trades Ontario / Certificate of Qualification (where the trade needs it)
  • WSIB
  • Quebec REQ (Registraire des entreprises)
  • CNESST / RBQ or CCQ where the trade needs it
  • BC registry, WorkSafeBC, Technical Safety BC
  • CRA business number
  • Hydro or other utility in the operating name
  • Municipal or regional licence

We refuse

If any of these describe the listing, do not send the form. We will not take the file.

  • Vape or tobacco
  • Online-only e-commerce
  • Lead generation
  • Vacation rental
  • Virtual office or PO Box as the listed address
  • Account bans covering 10 or more listings

FAQ

Straight answers.

Are you affiliated with Google?

No. Back on Maps is not affiliated with, endorsed by, or a partner of Google. We prepare packets. You file them in Google’s form.

Do you guarantee reinstatement?

No. Google decides. We will not take a file we think is hopeless, and we will not promise a yes.

If the listing comes back, do I get my old map rank?

No. Reinstatement is not a return to previous rank, reviews visibility, or pack position. Those are separate.

Why Canadian documents?

Reviewers who see Canadian files already know Ontario Business Registry, WSIB, and Skilled Trades Ontario; Quebec REQ, CNESST, and RBQ/CCQ; BC registry, WorkSafeBC, and Technical Safety BC; plus municipal licences, CRA BN, and Hydro. We build around those instead of a generic U.S. utility-bill kit.

How do I pay?

You do not, on this page. Submit the diagnosis form. If we take the file, you get a payment link for CA$129 or CA$497 plus GST.

How fast is the review?

We aim to reply within 24 hours on business days, Mountain Time. A reply is a fit / not-a-fit note — not a Google decision.

What if I already appealed?

Say how many times. One prior appeal is common. Two or more means we read the file more carefully before we offer a link. We do not raise the price as a penalty for a prior appeal.

Do you take Quebec?

Yes, any province or territory. The Packet is in English. A French paste for the Google form is included in the Packet. The Quebec checklist uses REQ, CNESST, RBQ/CCQ, Hydro-Québec, municipal permit, and CRA BN.

How long do I have to upload evidence?

COMMUNITY (Sterling Sky process writeup): after you open the evidence form, attach files within about 60 minutes or they may not stick. We have not confirmed that timing on support.google.com, so we do not call it Google’s rule. We name and order Packet files so you can use a short window. Official Google Help covers do not submit multiple appeals for the same issue before a decision. Some statuses read Can’t be appealed.

Are prices in Canadian dollars?

Yes. Packet is CA$129. Done-for-you is CA$497. GST extra. Priced in Canadian dollars. Some .ca shops still quote USD.

Do you need manager access to my Google account?

No. You keep the Google account. We never take manager. Done-for-you is a live call while you submit. Do not share your Google password with anyone, including us.

If the listing comes back, do the reviews come back too?

Not always. Google’s own help says reviews can be removed after a Business Profile is reinstated. Screenshot the star count and the review count the hour it returns. Wait 48–72 hours. If they are still missing, file Google’s missing-reviews path on the original case. Do not open a second appeal. Rank is still not the listing. Official: About missing or delayed reviews.

Which offer should I buy?

Packet is the default (CA$129 + GST). Done-for-you is CA$497 + GST, capped at one file a week. Priced in Canadian dollars.

Diagnosis

Tell us what happened. We reply within 24 hours.

If it is a fit, you get a payment link. If it is not, you owe nothing. No card on this form. Questions after that: [email protected].

Restricted categories cannot be submitted. If the listing is vape or tobacco, online-only e-commerce, lead-gen, a vacation rental, a virtual office or PO Box, or sits on an account with 10+ banned listings, stop here.

Restricted industries

We’ll review within 24 hours. If it’s a fit, you get a payment link.