Legal

Terms

Last updated 30 August 2026. These terms are between you and jax & Noah Studios Inc, operating Back on Maps.

The service

The diagnosis form is free. There is no card on that form. If we take the file, you may buy an Evidence Packet (CA$129 plus GST) or Done-for-you appeal (CA$497 plus GST). One payment. Not a subscription. No auto-renew, no annual contract, no 90-day cancel window. Prices are in Canadian dollars. Payment is through Stripe.

What we are not

Back on Maps is not affiliated with, endorsed by, or a partner of Google. We prepare packets. Google decides. We do not guarantee reinstatement. A listing that comes back is not a return to previous map rank, reviews visibility, or pack position.

Who we refuse

We do not take vape or tobacco, online-only e-commerce, lead generation, vacation rentals, virtual offices or PO Boxes, or accounts with 10 or more banned listings. If we refuse, you owe nothing.

What you get

The Packet is a document set you file yourself. Done-for-you means we prepare the packet and sit with you on a live call while YOU submit the appeal in Google’s form. We do not log into your Google account. We do not file in your name. If we have already delivered the Packet, or already held the Done-for-you call, that work is not refundable. If we accept payment and then cannot take the file, we refund you.

Google Help: once you open the evidence form, you must submit it within 60 minutes or it won’t be attached to your appeal. We name and order Packet files so you can use that window. Official: Fix suspended or disabled profiles. Do not submit multiple appeals for the same issue before a decision (Appeal restrictions). Some statuses read Can’t be appealed.

Your job

You must send true information and documents you are allowed to share. You remain responsible for your Google account and for what is filed in your name.

Law

These terms are governed by the laws of British Columbia and Canada. Questions: [email protected]